Technology is my passion. Using technology to make the world better or equip someone to achieve more is my goal.
From soldering a capacitor into a vintage arcade game to designing a multi-camera live production system, technology is in everything I do.
I have a wide range of experience that spans from providing 1st tier desktop and mobile device support all the way to installing and operating state-of-the-art audio/video systems in various event spaces.
I enjoy simplifying technology and processes into simple terms/steps that can be easily understood by the average joe. The ability to create approachable tech resources is one of my strong suits.
I can provide high-level planning and system architecture insight while at the same time be able to physically implement and troubleshoot that same system on the ground.
If it plugs in and has buttons or wires I can use it, fix it, design it and support it. Technology is my friend, and I want to introduce it to new people every day.
In conclusion, I may be a nerd, but I'm a high functioning nerd.
Technical Experience
- Computers
Advanced Apple and Microsoft system operation, troubleshooting and repair. Microsoft office suite of applications. Office365 administration and usage. - Learning Management System (LMS) management
Transitioned OBU from MoodleRooms to Canvas through faculty support, training, data migration and championing pedagogical best practices. Provided 2nd tier Canvas support for an 1800+ student university. - Tier I and II desktop support
Lead the OBU HelpDesk in supporting 600+ employee workstations plus mobile devices. Experienced with both Mac and PC platform as well as various higher-ed and business related applications. Creation of all types of technology resources for end users from walkthroughs to training videos. - General Electronic troubleshooting and repair
Soldering, component replacement and troubleshooting, electrical system wiring analysis and repair of televisions, projectors, cameras, computers, industrial machinery, arcade systems, classroom technology, lighting and audio systems and more. - Large venue audio/video systems
Experienced in design, repair and troubleshooting of any large venue audio/video/projection system. Including past and present IMAG system technology and video signal routing and scaling. - Classroom technology
Experienced in classroom technology repair, troubleshooting, design and installation including 70V audio systems, Crestron control systems and a wide range of projection and audio designs. - Industrial Machinery
Experience with CNC routers, computerized bridge saws, laser templating/measuring systems, manufacturing hoists and rigging, forklift operation and more. - System Design
Proficient in designing audio/video/lighting systems to fit a budget, room, project or purpose. From conference rooms to concert halls and beyond.
